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How long does it take to get a response?

posted this on Oct 25, 2014

We usually respond immediately on weekdays during business hours. If you submit an email late Friday-Sunday, the response might be delayed. Please don’t send several support emails, as it won’t speed up our response but will only delay it. It’s best to keep all the communication in the one initial email. If you don't get a response within the hour, please call (877) 870 8872.

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