You may request a refund for any US Land Grid data within a 24 hour period from the date of purchase. US Land Grid will check the compliance of all license information before resolving the refund. US Land Grid, Inc. reserves the right to deny any refund claimed within the stated period if customer’s license info is incomplete and/or incorrect. Refund requests submitted after the expiration of the 24 hour period shall not be accepted. Custom services, including paid mapping services, are non-refundable.